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POV
All bets are off in the new normal, but…
What will the world look like when we return to “normal”? That’s the question that’s driving broadband thinking as we begin to take the first tentative steps out of the COVID-19 tunnel. For all broadband providers – whether they’ve committed to #BroadbandFirst...
What’s the strategy to deal with increased upstream usage?
Like the genie out of the bottle or the toothpaste out of the tube, there’s no going back now that consumers have discovered the true connective power of broadband. Monthly usage run rates of 460 GB per subscriber are putting new pressure on operator networks as...
Distancing? It’s today’s best option for customer care
Broadband consumption is soaring. Usage limits are being waived. And subscribers are using Wi-Fi connected devices for a host of business, educational and entertainment purposes. If ever there was a perfect storm for new thinking around customer care needs, this is...
Ensure that ‘Broadband First’ is ready for ‘Prime Time’
Traditional television viewing is giving way to streaming, but “Prime Time” is still prime time. For cable operators contemplating shifts to “Broadband First” strategies that emphasize video streaming over traditional pay-TV packages, that’s a reality that can’t be...
Are you ready for ‘Broadband First?’
Hindsight is 20-20, so as we look back now it would be easy to say that we foresaw exactly how the pay-TV landscape would change when we hung out the OpenVault shingle a decade ago. But we have to admit, the enormity and speed of the video transformation kind of took...
A New Decade for Broadband, A New Milestone for OV
As we welcome a new decade and look forward to exciting work ahead, the OpenVault team is also celebrating our 10th Anniversary this year, feeling extremely grateful and reflecting on a company and industry that have experienced tremendous growth and innovation. ...
OV’s 20-20 Vision of the 2020 Broadband Future
The gift-giving season is upon us and new connected devices that are unwrapped will spike broadband usage and set the consumption stage for the year ahead, according to OpenVault’s recent analysis. We can’t be certain what the New Year will bring, but after 10 years...
Using Customer Insights to Capitalize on the Broadband First Wave
When the tide is surging against traditional cable video service bundles and towards Over-The-Top (OTT) streaming services, what’s an operator to do? Rather than get swept up in an undertow of cord-cutters, operators can instead seize on the opportunities to drive...
Predictive Data Helps Save Networks and Improve UX
According to our recently released Q2 2019 OpenVault Broadband Industry (OVBI) report, subscribers’ broadband usage patterns can be predictors of cord-cutting, an event that has significant impact on operators’ networks and ultimately, bottom-line. This critical...
TRAFFIC EXCLUSION: A New Value-Added to Attract and Retain Viewers
As streaming video consumption continues to reach new highs and emerging tech-driven experiences transform the way consumers play, watch and interact with video in particular, the parallel demand for bandwidth continues to rise exponentially as well. This compound...