Drives development of secure solutions to optimize wired/wireless convergence
Jersey City, NJ and Cologne, Germany; May 13, 2024 – OpenVault is leveraging the power of Generative AI to significantly and securely expand the capabilities of its Proactive Network Maintenance (PNM), Profile Management Application (PMA) and other troubleshooting solutions for broadband networks.
OpenVault, the only provider of solutions for both PNM and PMA, is integrating an array of AI functionality that will complement existing, trusted machine learning algorithms to optimize the convergence of wired and wireless networks. OpenVault AI applications are vendor agnostic and are being designed to simplify interactions with any operator’s customer service and field personnel and to expedite troubleshooting.
To protect broadband provider and consumer data, OpenVault is building on Open Source AI – not OpenAI or Chat GPT – to host and train AI models that are specific to the needs of its broadband industry customers. These models will be trained on historical and current data and applications – most notably OpenVault’s unique trove of network health and subscriber behavior statistics – that are unique to DOCSIS, Wi-Fi, and 5G networks and other operator needs.
The initial use case, a multifaceted support tool for technicians, is anticipated for later in the current quarter.
“AI will be a force multiplier for broadband technical teams, but the industry needs to take great care in choosing the right solutions,” said Brady Volpe, Chief Product Officer for OpenVault. “Because the safety of data needs to be paramount, operators need to ensure that their AI implementations are decoupled from corporate tools such as OpenAI.”
“Training, understanding impairments and optimizing networks in real time are applications that are ripe for AI,” said Tony Costa, Chief Technology Officer for OpenVault. “By combining our expertise, our vast data insights into network performance and consumer behavior, and the power of Generative AI we can singularly focus on helping our customers make the most of technology convergence.”
Volpe will be discussing the impact of AI during the “Artificial Intelligence: Network Planning, Management and Preventive Maintenance” session in Room 2 from 3:45 PM until 4:45 PM CET tomorrow, May 14 at ANGACOM in Cologne, Germany. OpenVault will be at Stand 7.A29 throughout the May 14-16 ANGACOM event.
About OpenVault
OpenVault and OpenVault Europe GmbH are market-leading sources of broadband technology solutions and data-driven insights into worldwide broadband consumption patterns. Using the companies’ cloud-based SaaS or on-premises solutions and tools, service providers can optimize network performance, increase revenue and improve subscriber satisfaction. OpenVault and OpenVault Europe aggregate and analyze the resulting market data to provide unparalleled granular views of consumer usage that can be used to anticipate residential and business broadband trends.
For more information, please visit openvault.com.
For media inquiries, please contact:
Kristen Nihamin at knihamin@openvault.com or 917-509-9028
Paul Schneider at paul@paulschneiderpr.com or 215-817-4384