Grupo TVCable, which provides direct-to-home (DTH), fixed telephony, cable and broadband services, is working with OpenVault to ensure high-quality customer experiences in the face of increasing data consumption. Using OpenVault’s cloud-based tools, Grupo TVCable is gaining better real-time visibility into its network to optimize capacity and provide the most responsive services to as many users as possible.
OpenVault’s Operations & Analytics module is enabling Grupo TVCable to discern subscriber usage patterns and respond with more intuitive packages that can result in higher customer satisfaction and more flexible business model scenarios. OpenVault’s Policy Manager tool is positioning Grupo TVCable to improve management of network congestion in real-time, reducing strain on network infrastructure and enhancing the overall user experience.
“Providing broadband service across Ecuador is a tremendous responsibility but one in which we take great pride,” said Jorge Schwartz, CEO of Grupo TVCable. “Investing in OpenVault’s innovative technology and intelligent solutions is helping us to offer optimal products, packages and experiences, while improving our overall national network and service. We are eager to see how our success with OpenVault can benefit our operational capabilities, our company performance and most importantly, our customers.”
“Grupo TVCable is taking the lead in addressing important operational needs that are shared by cable and broadband operators throughout Latin America and around the world,” said George Kassas, founder and CEO of Bireme Systems and an advisor to Open Vault. “We anticipate that their continued partner activity with OpenVault will result in further development of industry-best solutions for reducing costs, improving network performance, and ensuring that customer experiences meet or exceed expectations.”
“As broadband consumption continues to grow, there is increasing need in the Latin American market for solutions that can align operational and business models with usage trends,” said Tony Costa, executive vice president and CTO of OpenVault. “We look forward to working with Grupo TVCable to show how our cloud-based tools can help operators to achieve multiple objectives, including: meeting demand, retaining subscribers, differentiating services and driving business success.”
As one of the industry’s top broadband analytics and solution providers, OpenVault’s products are designed to help operators not only more effectively manage their networks, but actually optimize the revenue opportunities that data growth presents.
OpenVault executives will be showing how its solutions can help the cable broadband industry improve customer experiences and operators’ bottom lines at the IoT World pavilion at SCTE•ISBE Cable-Tec Expo 2018. The Cable-Tec Expo exhibit floor will be open Oct. 23-25 at the Georgia World Congress Center in Atlanta.
OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.
About Grupo TVCable
Grupo TVCable is the leading TV provider in Ecuador offering pay-TV, broadband and fixed voice services throughout the country serving 12 metropolitan areas, including the major cities of Quito, Guayaquil and Cuenca. TV Cable was founded in 1988, providing pay TV services only according to the regulatory situation prevailing in that time and increasing all additional services with latest technologies since then. Today, Grupo TVCable is the largest cable operator in Ecuador.
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