SaaS solutions improve network health and visibility
Hoboken, NJ October 13, 2020 – OpenVault, a global provider of industry analytics and SaaS technology solutions for broadband operators, today announced that it has entered into a long-term agreement with Conway Corp, the leading provider of broadband and other services for the Conway, Arkansas community.
Conway Corp will leverage OpenVault’s Operations and Analytics module and Marketing Dashboard not only to gain visibility into subscribers’ broadband usage and its impact on Conway Corp’s network, but also to proactively address congestion and deliver optimal experiences. OpenVault’s cloud-based solutions are offered through a Software-as-a-Service (SaaS) business model and generate actionable data that can be used to anticipate residential and business broadband trends.
“Customer satisfaction, innovation and reliability are core values for Conway Corp,” said Jason Hansen, Conway Corp CTO and NCTC Technical Solutions Group committee member. “OpenVault’s products and solutions offer a flexible growth strategy, enabling us to deliver a high-quality broadband experience for our customers at a reasonable rate.”
“Conway Corp’s commitment to delivery of quality service throughout its community has presented a unique opportunity to help serve their customers,” said Larry Foland, Vice President of Sales North America for OpenVault. “We look forward to partnering with Conway Corp to enable better management of their network, optimized online experiences and increased consumer satisfaction for years to come.”
About Conway Corp
For more than 90 years, Conway Corp has operated the city-owned utility system providing electric, water, wastewater, video, internet, voice and security services for the Conway community. Conway Corp is a recognized leader and award-winning provider, including being named one of the most reliable public power providers in the nation by the American Public Power Association. For more information, please visit www.conwaycorp.com
OpenVault is a market-leading source of broadband technology solutions and data-driven insights into worldwide broadband consumption patterns. OpenVault’s cloud-based, SaaS solutions and tools help service providers optimize network performance, increase revenue and improve subscriber satisfaction. OpenVault aggregates and analyzes the resulting market data to provide unparalleled granular views of consumer usage that can be used to anticipate residential and business broadband trends.
For more information, please visit openvault.com.