What’s the strategy to deal with increased upstream usage?
Like the genie out of the bottle or the toothpaste out of the tube, there’s no going back now that consumers have discovered the true connective power of broadband. Monthly usage run rates of 460 GB per subscriber are putting new pressure on operator networks as...
Distancing? It’s today’s best option for customer care
Broadband consumption is soaring. Usage limits are being waived. And subscribers are using Wi-Fi connected devices for a host of business, educational and entertainment purposes. If ever there was a perfect storm for new thinking around customer care needs, this is...
Ensure that ‘Broadband First’ is ready for ‘Prime Time’
Traditional television viewing is giving way to streaming, but “Prime Time” is still prime time. For cable operators contemplating shifts to “Broadband First” strategies that emphasize video streaming over traditional pay-TV packages, that’s a reality that can’t be...Are you ready for ‘Broadband First?’
Hindsight is 20-20, so as we look back now it would be easy to say that we foresaw exactly how the pay-TV landscape would change when we hung out the OpenVault shingle a decade ago. But we have to admit, the enormity and speed of the video transformation kind of took...