Distancing? It’s today’s best option for customer care
Broadband consumption is soaring. Usage limits are being waived. And subscribers are using Wi-Fi connected devices for a host of business, educational and entertainment purposes. If ever there was a perfect storm for new thinking around customer care needs, this is...OPENVAULT LAUNCHES SUITE TO REMOTELY ID, RESOLVE CUSTOMER ISSUES
Distance Diagnostics/Remote Care to heighten safety for tech workforce, customers Hoboken, NJ; March 25, 2020 – With residential broadband usage soaring during the current health crisis, OpenVault today launched a new solutions suite that is designed to help...COVID-19 IMPACT DRIVING BUSINESS HOURS BROADBAND CONSUMPTION UP >41%
Overall usage predicted to approach 400 GB per subscriber in March Hoboken, NJ; March 19, 2020 – Business hours broadband consumption has risen by more than 41% and overall usage in March is on track to outpace the previous monthly record as the country adjusts...