Rapid growth levels off; business hours upstream usage up 82.5% in March

Hoboken, NJ; April 7, 2020 – Broadband consumption is showing indications of reaching a plateau in markets that have been “quarantined” against the coronavirus pandemic, according to the most recent data analyzed by OpenVault, a leading provider of technology solutions and industry analytics for broadband operators.

Following three weeks of double-digit percentage growth, the total downstream data usage in those markets with shelter-at-home policies declined 5.80% during the week of March 30–April 3 when compared to the previous week.  While total upstream usage continued to grow during the March 30–April 3 timeframe, the increase over the previous week was only 2.3%. Overall data usage growth in quarantined markets is 33.1%, when measured against OpenVault’s January 2020 usage benchmarks.

Among other daily usage trends:

  • Average daily downstream consumption during the 9 am-to-5 pm business hours in the last week was 6.35 GB, 42.46% higher than the January level of 4.46 GB. 
  • Average daily business hour upstream usage rose 82.5% from January through April 3, from 0.215 GB to 0.392 GB.
  • While the highest data usage growth has occurred during the 9-to-5 business hours, operators have still experienced significant growth during the 6 pm-to-12 pm peak hours: Peak hours downstream consumption is up 21.15% from January, while upstream usage rose 35.95%.
  • Overall, daily usage grew from 12.19 GB in January to 16.22 GB through April 3, indicating a new monthly run rate of more than 480 GB per subscriber during the current crisis.  

In contrast to quarantined markets, areas that have not yet experienced restrictive policies have shown significantly less growth and may yet experience additional increases, according to OpenVault. Using the same January through April 3 timeframe, OpenVault data shows that average daily data consumption in less impacted markets is up 38.2% during the 9-to-5 weekday hours, while peak hour usage has risen just 8.0% per day since January. OpenVault will offer deeper analysis of the impact of COVID-19 on broadband trends in the Q1 2020 OpenVault Broadband Industry (OVBI) report later this month.

“It’s too early to say that the industry has weathered the storm of additional usage, but signs point to the greatest surge of growth by far as being behind us,” said Mark Trudeau, CEO and founder of OpenVault. “Operators will need to keep close eyes on any incremental increases – particularly during peak hours and in the upstream – as well as the impact of new quarantines in additional markets, but their networks seem in the meantime to be well-prepared to handle this increased data consumption.”

About OpenVault 

OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

For media inquiries, please contact: 

Kristen Nihamin at knihamin@openvault.com or 917-509-9028

Paul Schneider at pspr@att.net or 215-817-4384