OpenVault To Launch Giving Initiative at NCTC Winter Educational Conference

OV Cares to spearhead donations of travel-sized personal items for charity

Hoboken, NJ; February 20, 2019 – OpenVault, a global provider of industry analytics and technology solutions for broadband operators, will not only be exhibiting and speaking at the upcoming NCTC Winter Educational Conference in Atlanta, GA, but also will be using the event to launch OV Cares, an OpenVault-led initiative to help the needy in the surrounding community.

At the OpenVault booth (#707) at the February 25-26 WEC event, OV Cares will be collecting unused, travel-sized personal hygiene items to benefit the Jerusalem House, an organization that provides homeless and low-income individuals and families affected by HIV/AIDS in Greater Atlanta with a continuum of housing options, supportive services, and educational opportunities.

“As a company that works and travels around the world to provide broadband solutions for operators globally, we were struck by the collective value to non-profits and the needy of unused personal care items business travelers leave behind every day,” said Josh Barstow, executive vice president of Corporate Strategy and Business Development for OpenVault, “We’re encouraging WEC attendees to rally behind this cause and to make it a priority each day to deliver to our booth of any unused personal hygiene items.”

In addition to OV Cares, OpenVault’s presence at WEC also will include an exhibit of new technologies at its booth, as well as thought leadership insights from Mark Trudeau, the company’s CEO and founder. Trudeau will discuss ways to monetize data growth and create new revenue streams during the Bring the Blitz:  Broadband Pricing and Packaging Plays that Work breakout session on Tuesday, February 26 from 2:50pm to 3:40pm in the International Ballroom, Level M2 of the North Tower of the Omni Hotel @ CNN Center. 

About OpenVault

OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

For media inquiries, please contact: Paul Schneider at pspr@att.net or +1-215-817-4384 Kristen Nihamin at knihamin@openvault.com or +1-917-509-9028

GRUPO TV CABLE, OPENVAULT INK LONG-TERM DEAL TO BOOST BROADBAND EXPERIENCES IN ECUADOR

Cloud-based solutions to optimize performance and UX

Hoboken, NJ; February 19, 2019 – OpenVault, a global provider of industry analytics and technology solutions for broadband operators, today announced a major step forward in its Latin American market expansion with the signing of a long-term agreement with Ecuador’s largest cable operator, Grupo TVCable.

Under the agreement, Grupo TVCable will roll out OpenVault’s cloud-based solutions to its more than 35 CMTSs throughout Ecuador. Grupo TVCable, which provides direct-to-home (DTH), fixed telephony, cable and broadband services, previously completed a successful multifaceted technical trial that validated the capabilities of OpenVault products and solutions.  

“As the importance of broadband has increased, Grupo TVCable is committed to providing high-quality customer experiences and optimal service now and in the future,” said Jorge Schwartz, CEO of Grupo TVCable. “This long-term relationship will enable us to use OpenVault’s intelligent technology to deliver innovative products, packages and experiences today, and to ensure continued progress for our nationwide network and service.”

The new agreement will enable Grupo TVCable to improve user experiences and satisfaction through the use of two products: an Operations & Analytics module that provides insights into usage patterns and creation of more intuitive packages and more flexible business models, and a Policy Manager that can improve management of network congestion in real-time and reduce strain on network infrastructure. Bireme Systems, a consulting firm specializing in the Latin American telecommunications market, assisted OpenVault and Grupo TVCable in negotiating the agreement.

“Grupo TVCable is leading the way in Latin America for proactively anticipating subscribers’ usage needs and network capabilities and delivering service quality that can drive customer satisfaction and retention,” said Josh Barstow, executive vice president of Corporate Strategy and Business Development for OpenVault.  “They are writing the roadmap for industry-best practices with network management and visibility into broadband usage patterns, which can drive new revenue opportunities and business success.”

“Operators throughout the Latin American market are connecting the dots between effective broadband management and subscriber satisfaction,” said George Kassas, founder and CEO of Bireme Systems.  “We anticipate that this deployment with Grupo TVCable will show how OpenVault solutions can help operators optimize subscriber experiences and drive business success.”

About OpenVault

OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

About Grupo TVCable

Grupo TVCable is the leading private multimedia provider in Ecuador offering pay-TV, broadband and fixed voice services throughout the country serving 12 metropolitan areas, including the major cities of Quito, Guayaquil and Cuenca.  TV Cable was founded in 1988, providing pay TV services only according to the regulatory situation prevailing in that time and increasing all additional services with latest technologies since then. Today, Grupo TVCable is the largest private multimedia operator in Ecuador offering triple play services.

For media inquiries, please contact: Paul Schneider at pspr@att.net or +1-215-817-4384; Kristen Nihamin at knihamin@openvault.com or +1-917-509-9028

TKS LEVERAGES OPENVAULT EXPERTISE TO OPTIMIZE BROADBAND EXPERIENCES IN EUROPE

Cloud-based solutions drive improved insights into usage, network management needs

Hoboken, NJ; January 15, 2019 – OpenVault, a global provider of industry analytics and technology solutions for broadband operators, today announced that TKS is using multiple OpenVault solutions to gain greater insights into broadband usage across its networks to better manage and forecast bandwidth capacity in Europe.

 

TKS is using OpenVault’s cloud-based tools to gain the real-time visibility that can optimize network management, predict increased demand and ultimately deliver the best possible experience across service areas in Germany and Italy.  TKS is a Vodafone company that provides American television programming, telephone, internet and wireless services to United States military communities, including service members and civilians, in Europe.

 

OpenVault’s Operations & Analytics module is enabling TKS to observe real-time subscriber usage patterns and predict network capacity needs, ultimately resulting in higher customer satisfaction.  OpenVault’s Marketing Dashboard gives TKS insight into a variety of subscriber, package, and market usage metrics, such as usage distribution across its subscriber base, average usage per subscriber by package, and top upstream usage subscribers, in order to provide customers with more responsive and optimal bandwidth packages that improve the quality of experience.

 

The TKS deployment follows OpenVault’s expanded relationship with Cablenet of Cyprus and a pre-deployment trial with Grupo TVCable, the largest cable operator in Ecuador, as the latest steps in OpenVault’s international growth.

 

“TKS’s mission is to provide the high-quality communications and entertainment services that help the American military community abroad maintain its links to their families and friends in the United States,” said Axel Grün, Director of Operations at TKS.  “OpenVault’s innovative technology and intelligent solutions ensures that our bandwidth capacity meets increased demands so we can continue to deliver the best possible experience to those who have made a commitment to safeguarding our region.”

 

“TKS is among a growing number of operators who are showing how network management and visibility into broadband usage patterns can drive new revenue opportunities and business success,” said Mark Trudeau, CEO and founder of OpenVault. “Together with Cablenet, Grupo TV Cable and others, they’re setting new standards for proactively anticipating subscribers’ usage needs and network capabilities and delivering service quality that can drive customer satisfaction and retention.”

 

About OpenVault

OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions. Learn more at www.openvault.com.

 

For media inquiries, please contact:

Paul Schneider at pspr@att.net or +1-215-817-4384

Kristen Nihamin at knihamin@openvault.com or +1-917-509-9028

RITTER COMMUNICATIONS EXPANDS USE OF OPENVAULT PLATFORM

Invests in solutions to help better understand customer needs

Hoboken, NJ; November 5, 2018 – OpenVault, a leading provider of industry analytics and technology solutions for broadband operators, today announced an expansion of its relationship with Ritter Communications that will better position Ritter to understand customers’ usage needs and to right-size customers to specific optimal bandwidth packages.  

Ritter Communications is a leading local independent provider of advanced internet, phone, video and hosted solutions to businesses, residents and wholesale customers in Arkansas, Tennessee and Missouri.  Ritter will utilize OpenVault’s Rating & Charging module to manage quotas and subscriber HSD usage; deploy flexible service product/packages; and ultimately, provide optimal bandwidth service for both average and power-users alike.

“As a long-standing beneficiary of OpenVault’s broadband analytics expertise, we are looking forward to the positive results that the Rating & Charging module will bring to our customers’ experiences,” states Trent Taylor, Residential Product Manager for Ritter Communications. “Ritter Communications invests heavily in the communities we serve by deploying a best-in-class network and a world-class customer experience.  OpenVault’s solutions will more accurately match customers with speeds and packages to meet their specific needs.”

Larry Foland, OpenVault’s EVP – Global Business Development, states, “The expansion of our relationship with Ritter Communications underscores how our innovative solutions are helping our operator customers succeed in a rapidly evolving and competitive marketplace.  We look forward to the positive results that the Rating & Charging module will enable Ritter to achieve.”

About Ritter Communications

Ritter Communications is a regional telecommunications provider serving 64 communities and over 45,000 customers in northeast and north central Arkansas and west Tennessee with a full suite of communications services.  Ritter’s investment in a state of the art network allows all customers, regardless of their location to enjoy advanced services typically found only in major metropolitan areas.

Headquartered today in Jonesboro, Arkansas, Ritter continues to expand its sphere of comprehensive services including high speed WAN, metro Ethernet, managed services, Internet access, cloud based applications and video. Additionally, Ritter has partnered to provide connectivity to national and regional broadband networks such as: Arkansas e-link, ARE-ON and Internet2 which provide a positive impact on the communities Ritter serves.

For more information, visit us online at www.rittercommunications.com or on Facebook at facebook.com/rittercommunications.

About OpenVault

OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

For media inquiries, please contact:

Kristen Nihamin at knihamin@openvault.com or 917-509-9028

Paul Schneider at pspr@att.net or 215-817-4384

OPENVAULT ARMS OPERATORS FOR IOT WITH ACS WIFI INSIDER : New Product Addresses In-Home Device Management and Analytics

Hoboken, NJ; October 16, 2018 – OpenVault, a global provider of industry analytics and technology solutions for broadband operators, today announced a new product that significantly increases visibility into the connected devices on in-home WiFi networks and arms operators for the complexity of IoT environments.

OpenVault’s ACS WiFi Insider enables operators to address the growing challenges of household device topography and data usage behaviors as key factors impacting broadband experiences. The product extends operator visibility, diagnostics and control over modems and WiFi connected devices, resulting in optimized customer support, lower operating costs, reduced truck rolls and improved customer experience.

ACS WiFi Insider insights can maximize the value of the Revenue Accelerator, an OpenVault product announced earlier this year that helps operators identify subscribers that are candidates for faster broadband speeds based on several data attributes, including the number and types of IoT devices within their households. OpenVault will be showing ACS WiFi Insider, Revenue Accelerator and other products at the IoT World pavilion (Booth 2841, I5) at SCTE•ISBE Cable-Tec Expo October 23-25 at Atlanta’s Georgia World Congress Center.

Tony Costa, executive vice president and CTO of OpenVault states, “In an IoT world, operators require intelligent tools that aggressively address a challenging and opportunistic ecosystem of countless devices, all dependent on a single WiFi connection. ACS WiFi Insider provides real-time problem diagnosis and troubleshooting with policies and workflows that are triggered by device activity, providing actionable information for the troubleshooting of home network issues and ultimately resulting in higher customer satisfaction and lower churn.”

As one of the industry’s top broadband analytics and solution providers, OpenVault’s products are designed to help operators not only more effectively manage their networks, but actually optimize the revenue opportunities that data growth presents.

Costa continues, “With our extensive experience collecting and analyzing broadband data usage traffic, OpenVault is uniquely positioned to provide operators with new ways to meet demand, retain subscribers, differentiate services and drive profit. As IoT devices proliferate, ACS WiFi Insider will play a key role in operators’ ability to adjust broadband service delivery to meet changing market needs and ensure future growth.”

About OpenVault

OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

For media inquiries, please contact:

Paul Schneider at pspr@att.net or +1-215-817-4384

Kristen Nihamin at knihamin@openvault.com or +1-917-509-9028

OPENVAULT ENTERS LATIN AMERICAN MARKET WITH ECUADOR TRIAL Grupo TVCable using cloud-based solutions to optimize performance and UX

Hoboken, NJ; October 9, 2018 – OpenVault, a global provider of industry analytics and technology solutions for broadband operators, today announced its entry into the Latin American market with the finalization of a multi-stage trial for Ecuador’s largest cable operator, Grupo TVCable.

Grupo TVCable, which provides direct-to-home (DTH), fixed telephony, cable and broadband services, is working with OpenVault to ensure high-quality customer experiences in the face of increasing data consumption. Using OpenVault’s cloud-based tools, Grupo TVCable is gaining better real-time visibility into its network to optimize capacity and provide the most responsive services to as many users as possible.

OpenVault’s Operations & Analytics module is enabling Grupo TVCable to discern subscriber usage patterns and respond with more intuitive packages that can result in higher customer satisfaction and more flexible business model scenarios.  OpenVault’s Policy Manager tool is positioning Grupo TVCable to improve management of network congestion in real-time, reducing strain on network infrastructure and enhancing the overall user experience.

“Providing broadband service across Ecuador is a tremendous responsibility but one in which we take great pride,” said Jorge Schwartz, CEO of Grupo TVCable. “Investing in OpenVault’s innovative technology and intelligent solutions is helping us to offer optimal products, packages and experiences, while improving our overall national network and service.  We are eager to see how our success with OpenVault can benefit our operational capabilities, our company performance and most importantly, our customers.”

“Grupo TVCable is taking the lead in addressing important operational needs that are shared by cable and broadband operators throughout Latin America and around the world,” said George Kassas, founder and CEO of Bireme Systems and an advisor to Open Vault.   “We anticipate that their continued partner activity with OpenVault will result in further development of industry-best solutions for reducing costs, improving network performance, and ensuring that customer experiences meet or exceed expectations.”

“As broadband consumption continues to grow, there is increasing need in the Latin American market for solutions that can align operational and business models with usage trends,” said Tony Costa, executive vice president and CTO of OpenVault.  “We look forward to working with Grupo TVCable to show how our cloud-based tools can help operators to achieve multiple objectives, including: meeting demand, retaining subscribers, differentiating services and driving business success.”

As one of the industry’s top broadband analytics and solution providers, OpenVault’s products are designed to help operators not only more effectively manage their networks, but actually optimize the revenue opportunities that data growth presents.

OpenVault executives will be showing how its solutions can help the cable broadband industry improve customer experiences and operators’ bottom lines at the IoT World pavilion at SCTE•ISBE Cable-Tec Expo 2018. The Cable-Tec Expo exhibit floor will be open Oct. 23-25 at the Georgia World Congress Center in Atlanta.

About OpenVault

OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

About Grupo TVCable

Grupo TVCable is the leading TV provider in Ecuador offering pay-TV, broadband and fixed voice services throughout the country serving 12 metropolitan areas, including the major cities of Quito, Guayaquil and Cuenca.  TV Cable was founded in 1988, providing pay TV services only according to the regulatory situation prevailing in that time and increasing all additional services with latest technologies since then. Today, Grupo TVCable is the largest cable operator in Ecuador.

For media inquiries, please contact:

Paul Schneider at pspr@att.net or +1-215-817-4384

Kristen Nihamin at knihamin@openvault.com or +1-917-509-9028