Analytics & Intelligence Platform
OV Insights Network + Marketing Intelligence
A unified platform delivering actionable intelligence across your network and subscriber base — combining network and subscriber insights to drive revenue, reduce costs, and improve quality of experience.
Cloud-based SaaS platform collecting and analyzing network traffic, resource utilization, and subscriber data usage — giving operators complete topology visibility.
- Capacity monitoring at MAC Domain, node and channel level
- Complete subscriber-network topology views
- Real-time interface utilization
- Drill down to granular subscriber and network level data
- Flexible reporting, exports, and scheduling
Decision-support tool revealing subscriber upgrade opportunities, speed clipping patterns, and usage segmentation to monetize the network and reduce churn.
- Identify upgrade candidates by usage behavior
- Target subscribers clipping their service plan speed
- Segment subscribers by usage and service plan profiles
- Compare metrics across geographies and postal codes
- Equip customer care with real-time subscriber context
Platform Overview
Two modules. One unified intelligence platform.
OV Insights brings together network operations analytics and subscriber marketing intelligence — so every team from the NOC to the marketing department can act on the same data.
Cloud-Based SaaS
Both modules are fully hosted — no on-premises hardware, quick to deploy, and continuously updated without operator intervention.
Vendor Agnostic
Collects and processes data across your existing infrastructure with no proprietary hardware dependencies or vendor lock-in.
Role-Based Access
User role management ensures the right teams see the right data — from network engineers to marketing analysts to executives.
Network Insights
Complete network utilization and subscriber usage
From top-level dashboard to granular drill-down, OV Network Insights gives your operations team the visibility they need to monitor, plan, and act — in real time.
Capacity Monitoring & Planning
Monitor and plan capacity at the MAC Domain, node, and channel level — with trending and forecast reports to get ahead of growth.
Congestion
Identifies network utilization levels and pinpoints congestion contributors by usage level and behavior.
Reporting & Analytics Portal
Schedule and run KPI reports on demand with flexible export options and ongoing data analyst support from the OpenVault team.
Interface Utilization
Highlights interface utilization as it happens — enabling fast identification of issues before they escalate to service disruptions.
Platform Highlights
- Web-based dashboard with cloud-based, vendor-agnostic data collection and processing
- Complete network-subscriber topology views from macro to granular level
- Quick access to network health and individual subscriber usage statistics
- Drill down to granular data at any level of the network hierarchy
- Flexible exports and automated report scheduling
- User role-based access controls
- Notification management for key metric threshold alerts
- Quarterly management briefings with OpenVault data analysts
Marketing Insights
Unlock greater value from your network
OV Marketing Insights surfaces subscriber upgrade opportunities, speed clipping patterns, and usage trends — giving marketing, product, and customer care teams the intelligence to act.
Overview Dashboard
Quickly assess usage trends across the network, speed adoption levels, and the total volume of upgrade candidates across your subscriber base.
Sankey: Speed vs. Usage
Immediately visualize subscriber upgrade opportunities based on the relationship between package speed tier and actual usage behavior.
Speed Clipping
Identify subscribers consistently hitting the ceiling of their service plan — plus flag potentially misprovisioned subscribers to reduce call volume.
Insights That Will
- Monetize network assets and drive incremental ARPU
- Identify upgrade candidates based on actual usage behavior
- Enhance subscriber Quality of Experience (QoE)
- Reduce subscriber calls to customer care
- Increase Net Promoter Score (NPS) over time
- Reduce truck rolls from misunderstood speed complaints
- Compare performance across geographic markets and postal codes
- Equip customer care with real-time subscriber usage context
Why OpenVault
No other company knows more about broadband subscriber usage behavior
OpenVault serves more broadband operators than any other broadband-focused software vendor in the world — drawing on data from millions of subscribers to deliver unmatched intelligence.
Ready to unlock the full potential of your network data?
See how OV Insights can transform the way your team monitors networks, discovers revenue opportunities, and improves subscriber experience. Talk to our team today.