Wayne, NJ/ Sullivan, MO, Monday October 27th 2014 – OpenVault, the leading provider of easy-to-use tools to help Multiple System Operators (MSOs) increase revenues, reduce costs and manage growth on their high speed data broadband networks, is today announcing that Fidelity Communications Co. has deployed the OpenVault Platform Solution to provide reporting with real-time data access and views on network health and activity.

Supporting Fidelity’s Expansion

In 2012, Fidelity acquired 13 cable, phone and Internet systems in four states, adding about 30,000 new individual customer services including phone, cable TV and high-speed Internet. Fidelity now provides about 124,000 Internet, Cable TV and local phone services in five states.
“With our large and diverse coverage region, our ability to plan for and manage capacity to deliver the best High Speed Data service for our subscriber base is critical for us,” said Jarrod Head, Director of Engineering for Fidelity Communications. He continued, “Our responsibility to our subscriber base is to make sure that we are planning ahead and looking down the road so that we always deliver the best broadband experience. OpenVault’s proven platform and experience in this category, was one of the major reasons we considered their services”
Rich Evans, OpenVault’s EVP Marketing & Sales added, “We’re excited to be working with Fidelity as a new customer, but also welcoming them to our ecosystem that supports OpenVault InSight®, our broad-based MSO analytics platform. With Fidelity’s most recent expansion, and the explosion of OTT content, our collective energies will be brought to bear for the benefit of Fidelity’s customers.”

Key Benefits Of The Platform

• Scalability: OpenVault’s solution is cloud-based and requires no hardware to be deployed.
• Robust Analytics: Collecting vast amounts of data is one thing but OpenVault’s solution has built-in Analytics and Reporting functionality that turns raw data into meaningful information.
• Industry Breadth & Expertise: OpenVault collects HSD usage data from over 150 MSOs across 4 continents. All MSO customers benefit from the knowledge and lessons learned across their customer base via InSight®

About Fidelity

In business since 1940, Fidelity Communications currently provides 124,000 voice, high speed Internet and television services to residential and business customers in Arkansas, Louisiana, Missouri, Oklahoma and Texas. fidelitycommunications.com

About OpenVault

Supporting over 150 operators on 4 continents, OpenVault helps MSOs better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and to automate management functions to proactively handle congestion, forecast network requirements and communicate with subscribers. The solution is offered on a pay-as-you-go basis, allowing service providers to immediately realize benefits without large up-front costs.