OValues
OValues
Like the industry in which we work, OpenVault’s products, technologies, solutions and strategies may change over time to adapt to the environment in which we exist. However, our Core Values, as defined by the OV Team, will remain the same to define our corporate culture, drive our decision-making processes and be reflected in the products we design, the brand we create and the service we deliver. Over time, as we expand and grow, these Core Values will serve as the guiding principle for who we are to future employees and partners, current and potential customers and the world-at-large.
BE INVESTED
As a solution provider, OpenVault delivers exceptional products. However, to be invested is much more meaningful. At OpenVault, we must always remain invested in each solution, transaction and customer. We truly value our relationships with our partners and customers and celebrate each other’s success. It’s simple: Our customers’ success is our success.
REMAIN FLEXIBLE
No matter how big we grow or how many customers we have, OpenVault’s success is due to our ability to adapt our solutions to each customer’s unique needs. This corporate agility sets us apart from our competitors and is one of our greatest strengths. Regardless of our success, we must remain flexible in our capacity to provide customized service.
SEEK INNOVATION AND CREATE CHANGE
As one of the industry’s leading data experts, we must continue to seek innovation in our market and our products. With our expertise and our technologies, we must be the creators of change that is necessary for our customers to succeed. We must continually evolve to provide the most innovative and competitive strategies available.
BE RESPONSIVE
OpenVault believes in operational excellence. As the experts, our customers look to us for answers and we must provide unmatched customer service based on our unique experience and extensive knowledge base. At OpenVault, no request goes unanswered and we strive to respond in a timely fashion.
BUILD TRUST
The broadband landscape is a competitive and ever-evolving environment that creates unique challenges for every operator. The integrity of OpenVault’s people and solutions is key to providing our customers with the best tools available to compete in their marketplace. The OV Team is a tried and trusted partner and must continue to build business relationships based on the utmost integrity, professional competence and market confidence.