Cloud-based Platform Solutions

Accurate data analytics and innovative solutions

OpenVault offers more than just the most accurate data analytics and latest innovative technology available.  OpenVault’s solution portfolio is delivered with a unique insight and real understanding of industry challenges, usage behaviors and timely advice.  Designed as easy-to-use, cloud-based tools, OpenVault’s platform enables operators to not only improve network management and monetize high speed data usage, but to provide peak performance and an optimal quality user experience.  OpenVault provides these solutions with industry expertise and unsurpassed professional services, from initial trial assessment to custom development, deployment, expert training and ongoing consultation, maintenance and support.

Solutions

Solutions Portfolio

Operations & Analytics

Network capacity monitoring and planning that enables operators to respond with more intuitive packages that improve customer satisfaction and create more flexible business model scenarios

Policy Manager

Automated policy enforcement that helps to manage network congestion in real-time, reducing strain on network infrastructure and enhancing the overall user experience

CommsPlus

Communication notification system that provides customer service representatives and subscribers with critical subscriber usage details as well as automated E-mail notification to subscribers when they approach thresholds

ACS WiFi Insider

A solution that extends operator visibility, diagnostics and control over modems and WiFi connected devices, resulting in optimized customer support, lower operating costs, reduced truck rolls and improved customer experience

Rating & Charging

Usage management tool that allows for flexible service product deployment by fully understanding customers’ usage needs and right-sizing  specific optimal bandwidth packages

Revenue Accelerator

A tool that identifies and actualizes subscribers’ growing usage behaviors by using the most accurate and broad set of data available to micro-target prime upgrade candidates, which drives incremental revenues and provides subscribers with an optimal quality of experience

Prepaid Broadband

Enables operators to create an incremental revenue stream by offering service packages with prepaid combinations of speeds, usage allowances and day passes targeting unserved segments, including credit challenged and higher risk customers

Traffic Exclusion

Allows operators to custom brand and market the tool to exclude specific traffic classes, such as video, voice, and OTT services from contributing to subscriber usage which can result in incremental package upgrades, subscriber acquisition and subscriber retention

Marketing Analytics Dashboard

Gives operators insight into a variety of subscriber, package, and market usage metrics combined with the ability to analyze and drill-down into specific criteria

“The major difference between OpenVault and its competitors is the meaningful analytics that are provided to us on a consistent basis…”
TESTIMONIALS

What People Are Saying

As a rapidly growing company in an ever-evolving industry, we look to invest in innovation and infrastructure to continue to provide our subscribers with a pioneering network and broadband speed, both nationally and abroad. OpenVault enables us to do so, not with just deep analytics but more importantly, real solutions.m

Nicolas Shiacolas

CEO, Cablenet

The major difference between OpenVault and its competitors is the meaningful analytics that are provided to us on a consistent basis.  In fact, OpenVault provides different views of our data as compared to anonymous data sets in our space to illustrate the industry landscape.  No other vendor I know provides market intelligence in this way.

Alan Mayman

IT Director, Antietam Cable Television

A unique aspect to OpenVault’s offerings is the scalability of its product to grow as our base grows.  And with a flexible modular product pricing plan that supports this “buy as you grow/need,” OpenVault has responded to our market needs.

Tom Whitaker

Senior VP of Operations, Shentel

In selecting a technology solution to provide a baseline report for all of our broadband networks, Consolidated looks for two outstanding qualities:  first, a true sense of integrity, specifically that a vendor will deliver what they say they can deliver in the time frame promised with excellent customer references; and secondly, a supplier who not only provides a technical need but who becomes a partner to cooperatively grow our businesses together.  OpenVault truly embodies both of these traits and as a result of this professional relationship, we have both experienced positive growth.

Rob Koester

Vice President – Consumer Product Marketing, Consolidated Communications

Bringing relevant customer and network data to our internal teams is having a very positive effect on our business. Access to better information will help drive higher revenues and lower costs.

David Adams

Chief Operating Officer, Ritter Communications

Our expanding customer base has increasingly diverse needs. We wanted to empower our subscribers with access to information about their Internet usage so they can see what services and options best suit their requirements.

Willy Pirtle

VP of Sales and Marketing, Shentel

As the networks get more sophisticated, higher speeds being requested and traffic increases – being able to easily monitor, manage and plan have become very important. With OpenVault they distill the data into information we can use, and it then automatically deploys itself.

Anton van der Hoek

CTO, Kabelnoord