BROADBAND USAGE PATTERNS PROVIDE CLUES TO IMMINENT CORD-CUTTING

OpenVault Q2 2019 OVBI report tracks usage surges immediately before shifts from bundles

Hoboken, NJ; August 15, 2019 – Subscribers’ broadband usage patterns can be predictors of cord-cutting, according to the Q2 2019 OpenVault Broadband Industry (OVBI) report issued today by OpenVault, a leading provider of industry analytics and technology solutions for broadband operators.

The report highlights how a study of thousands of subscribers who shifted to broadband-only packages during the first half of 2019 exhibited steadily increasing broadband consumption in the months preceding the change. OpenVault analysis shows that the difference in usage between cord cutters and average subscribers rose from 14% six months before the event to 20% in the month immediately prior and 30% in the month that the cord was cut. In the following three months, the difference rose to nearly 70%.

Using aggregate consumption of millions of subscribers, the OVBI report also showed the significant difference between internet-only households and those who have a bundled package of pay-TV and broadband services.  Among Internet-only households, average bandwidth consumption in 2Q19 was 390.42 GB, while bundled subscribers consumed, on average, 210.89 GB of data in 2Q19 – a difference of 85%. 

In addition, the report notes that in Q2:

  • Overall average broadband usage in the United States was 271.0 GB, reflecting continued steady year-over-year growth of 25% when compared to Q2 2018.  Year-over-year median usage rose by nearly 32% to 144.5 GB, indicating increased usage across all levels of consumption.
  • Usage-Based Billing (UBB) remains useful in limiting the number of “power users,” those subscribers who consume more than 1 TB of data per month. When compared with subscribers on Flat Rate Billing (FRB) plans, UBB subscribers were 23% less likely to exceed 1TB of usage and 61% less likely to exceed 2 TB.
  • A higher percentage of FRB subscribers are provisioned for lower-speed packages compared to UBB subscribers. Among FRB subscribers, 41% are provisioned for speeds of 30 Mbps or less, compared to 13% among UBB subscribers.  This indicates that many subscribers faced with UBB usage limits opt to upgrade to higher speed tiers which routinely come with even higher usage limits in order to avoid extra fees.

The entire report is available at http://openvault.com/complimentary-report-website/

 

“While Usage-Based Billing often is considered as a revenue enhancing tool, the reality is that it spurs subscribers to find harmony between their broadband speeds and their usage patterns,” said Josh Barstow, executive vice president of Corporate Strategy and Business Development for OpenVault. “As more and more subscribers exhibit cord-cutting behavior, visibility into usage behavior and sound Usage-Based Billing plans will help operators to manage increasingly busy networks and ensure subscriber satisfaction.”

About OpenVault 

OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

For media inquiries, please contact: 

Kristen Nihamin at knihamin@openvault.com or 917-509-9028

Paul Schneider at pspr@att.net or 215-817-4384

OPENVAULT TO DEMO AWARD-WINNING TECHNOLOGY AND NEW REVENUE OPPORTUNITIES AT THE INDEPENDENT SHOW

Exhibit to highlight proven links between network data and business success

Hoboken, NJ; July 25, 2019 – OpenVault, a global provider of industry analytics and technology solutions for broadband operators, will highlight its award-winning ACS WiFi Insider and other products that can help broadband operators drive new revenue, reduce costs and improve subscriber satisfaction at the upcoming NCTC The Independent Show in Chicago, IL.

At its booth (#600) during the July 28-31 event, OpenVault will show how ACS WFi Insider – recognized last month as a leading new technology innovation by the Society for Broadband Professionals – significantly increases visibility into the connected devices on in-home WiFi networks. In addition, as part of its OV Cares initiative, the OpenVault team will be collecting unused, travel-sized personal hygiene items from event attendees to benefit Chicago-based Sarah’s Circle, an organization that provides refuge to women who are homeless or need a safe space. OV Cares’ mission is to give back to the communities in which OpenVault visits, works or travels.

OpenVault’s industry-leading products are designed to help operators not only more effectively manage their networks, but actually optimize the revenue opportunities that data growth presents. Subscriber data usage consumption trends clearly indicate that cord cutters generate nearly twice the data consumption as traditional bundle subscribers.

“Whenever we exhibit at industry events, a key discussion point is an operator’s need for broadband usage intelligence and the actionable steps they can take to monetize the information provided,” said Josh Barstow, executive vice president of Corporate Strategy and Business Development for OpenVault.  “We look forward to sharing the insights we’ve captured through our relationships with many of the industry’s most important independent operators.”

About OpenVault 

OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

For media inquiries, please contact: Paul Schneider at pspr@att.net or +1-215-817-4384

OPENVAULT BOOSTS SALES CAPABILITIES IN NORTH AMERICAN MARKET

Adds Casey Davis as Sales Development Executive

Hoboken, NJ; July 15, 2019 – OpenVault, a global provider of industry analytics and technology solutions for broadband operators, today announced that telecommunications and software veteran Casey Davis has joined the company as North American Sales Development Executive. 

Davis will be responsible for helping cable and telecom service providers in the United States and Canada to harness OpenVault products and expertise to improve customer experience and proactively manage network performance issues while driving additional ARPU.  

“As our most recent OVBI report has shown, Internet-subscribers and power users are driving record consumption of broadband,” said Larry Foland, CXO of OpenVault. “Casey’s strong background in telecommunications along with her results-oriented approach will enable her to assist operators as they utilize the OpenVault tools and solutions to manage that growth and create packages that optimize customer satisfaction and boost revenues.”

As one of the industry’s top broadband analytics and solution providers, OpenVault offers services and products that are designed to help operators not only more effectively manage their networks, but actually optimize the revenue opportunities that data growth presents. 

About OpenVault 

OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

For media inquiries, please contact: Paul Schneider at pspr@att.net or +1-215-817-4384

OPENVAULT TO ANGACOM: BROADBAND USAGE KNOWLEDGE IS POWER

Presentation, exhibit to highlight proven links between network data and business success

Hoboken, NJ; May 28, 2019 – OpenVault, a global provider of industry analytics and technology solutions for broadband operators, will leverage thought leadership and exhibition opportunities at ANGACOM next week to highlight how network data and WiFi insights can help broadband operators drive new revenue, reduce costs and improve subscriber satisfaction.

OpenVault’s multi-faceted presence during the June 4-6 event in Cologne, Germany will include a presentation by Mark Trudeau, the company’s founder and CEO, as part of the Network Maintenance, Management and Monetization panel (Tuesday, June 4; 1:00 – 2:15 p.m. CET), as well as an ongoing exhibit at Stand 7.H9 of OpenVault solutions that are improving operator ROI and customer experiences. The exhibit will include OpenVault’s ACS WiFi Insider, a new product that significantly increases visibility into the connected devices on in-home WiFi networks.

Speaking on the topic of “Converting Network Data into Business Opportunities,” Trudeau will discuss how increased visibility into traffic patterns can help operators achieve business goals of reduced expenses, increased customer satisfaction and incremental revenue opportunities. Trudeau will point out that data collected from existing network and other BSS/OSS resources can provide operators with insights into network congestion, device topology and service issues within the home, and mismatches between customers’ service plans and their specific bandwidth requirements.

“As broadband usage continues to grow by double-digit percentages, knowledge really is power,” said Trudeau. “By gaining a holistic view of subscriber data consumption behavior, connected devices and network congestion areas, operators often can zero in and resolve bottlenecks within the network or on the customer premises without the expense of truck rolls or on-site support. We’re looking forward to sharing the benefits of our real-world experiences that can prepare the industry for the future, and to taking strategic steps in Europe that will grow OpenVault’s product portfolio and market footprint in the months ahead.”

ANGACOM is Europe’s leading business platform for broadband operators and content providers. With more than 21,000 participants from scores of countries, the event brings together network operators, vendors, content providers, service providers, consultants, authorities and other organizations of the telecommunications and media industry.

About OpenVault

OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

For media inquiries, please contact: Paul Schneider at pspr@att.net or +1-215-817-4384; Kristen Nihamin at knihamin@openvault.com or +1-917-509-9028.

OPENVAULT RAMPS UP PRESENCE IN LATAM TO MEET GROWING DEMAND

Market expert Max Padro named director of sales to expand company’s Americas reach

Hoboken, NJ; May 7, 2019 – OpenVault, a global provider of industry analytics and technology solutions for broadband operators, announced today it has strengthened its Americas presence with the appointment of Max Padro as Director of Sales for Latin America and the Caribbean.

Padro, whose 20-plus year career includes extensive work in building successful sales and support teams throughout the CALA region, will be responsible for building on OpenVault’s successful deployment with Grupo TVCable in Ecuador. He will work in conjunction with George Kassas, founder and CEO of Bireme Systems, who serves as an advisor to OpenVault with a managerial oversight over the Latin America and the Middle East – Northern Africa markets.

“The Grupo TVCable launch has created significant interest in OpenVault’s ability to help customers reduce costs, generate revenue and increase subscriber satisfaction,” said Kassas. “Max’s sales and business development experience and his deep knowledge of the region will be instrumental in delivering the OpenVault brand and value proposition to a wider range of CALA customers.”

With Lucent Technologies, Padro led the planning team that developed strategies and business plans that powered Lucent’s peak CALA market growth of $2 billion. As vice president, Latin America and the Caribbean with Mahindra Comviva, he achieved more than 17X sales growth within the region.  Most recently with Nuance Communications, Padro also was director of Nokia’s Latin America channel partners program and previously had worked with Cedar Point Communications and other organizations.

As one of the industry’s top broadband analytics and solution providers, OpenVault offers services and products that are designed to help operators not only more effectively manage their networks, but actually optimize the revenue opportunities that data growth presents.

About OpenVault

OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

For media inquiries, please contact: Paul Schneider at pspr@att.net or +1-215-817-4384; Kristen Nihamin at knihamin@openvault.com or +1-917-509-9028

OPENVAULT CEO, SCHURZ VP TO HIGHLIGHT VALUE OF CABLE-STREAMING ALLIANCES

Presentation to highlight value of traffic exclusion to attract and retain viewers

Hoboken, NJ; April 30, 2019 – Mark Trudeau, founder and CEO of OpenVault, and Tom Williams, vice president, engineering and technology for Schurz Communications, will discuss how “traffic exclusion” partnerships between broadband operators and content providers can drive viewing and revenue next week at Streaming Media East in New York City.

Building on the proven success of unlimited streaming packages of services such as Netflix and Amazon Prime Video to wireless customers, Trudeau and Williams will offer strategies for service and content providers to create and deliver similar packages.  During the 10:30 a.m. session on Wednesday, May 8, Trudeau and Williams will show how creating alliance in which streaming services are not counted against service provider bandwidth consumption enables a variety of benefits for the streaming industry, most notably:

  • Access to the vast service footprints of cable and telecom providers;
  • Potential gains in viewership; and
  • The ability to drive viewership through co-marketing opportunities.

Streaming Media East is one of the world’s largest streaming media conferences to gather online video thought leaders and industry experts to present the latest innovations that leading organizations are deploying, including live streaming, OTT, enterprise and educational video, encoding and transcoding, next-gen TV, VR video, video production, content delivery, video marketing, content monetization.

As one of the industry’s top broadband analytics and solution providers, OpenVault offers services and products that are designed to help operators not only more effectively manage their networks, but actually optimize the revenue opportunities that data growth presents.

About OpenVault

OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

For media inquiries, please contact: Paul Schneider at pspr@att.net or +1-215-817-4384; Kristen Nihamin at knihamin@openvault.com or +1-917-509-9028