The global trauma caused by COVID-19 is astounding. As the crisis continues to unfold and impact lives, families and businesses around the world, we wish our customers, colleagues and friends good health and safe keeping. As the broadband industry is working around-the-clock to keep up with the increasing demand that these complicated times are driving, OpenVault is committed to providing our operators, their subscribers and the world at large with the most accurate data, tools and support to optimize online experiences, improve public safety and enhance consumer satisfaction in our unprecedented socially distant world.

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Unlocking the power of data

Intelligent tools, together with meaningful analytics, create powerful possibilities. As the industry’s analytics expert and the leading broadband solutions provider, OpenVault provides endless opportunities to optimize big data growth, reduce costs, enhance user experience and increase revenue.

OVBI Q12020 Report

Learn the implications of COVID-19 related shifting broadband usage behavior to better plan network performance capabilities. Complimentary OVBI Q12020 available now!

Distance Diagnostics and Remote Care

Solutions suite now available to keep field techs out of harm’s way while optimizing online experiences, improving public safety and enhancing consumer satisfaction.

COVID-19 Usage Briefings

OpenVault analyzes COVID-19 impacts to broadband usage behavior 

COVID-19 Broadband Impact Tracker

See the tremendous weekly usage growth trends as the global pandemic has the world working and learning from home  

OVBI Q120 Webinar

The COVID-19 pandemic changed broadband usage patterns in substantial ways, perhaps permanently. Join OV’s latest complimentary webinar to better understand the implications of this shifting broadband usage behavior and to plan network performance capabilities accordingly.

Unlocking the power of data

Intelligent tools, together with meaningful analytics, create powerful possibilities. As the industry’s analytics expert and the leading broadband solutions provider, OpenVault provides endless opportunities to optimize big data growth, reduce costs, enhance user experience and increase revenue.

OVBI Q12020 Report

Learn the implications of COVID-19 related shifting broadband usage behavior to better plan network performance capabilities. Complimentary OVBI Q12020 available now!

Distance Diagnostics and Remote Care

Solutions suite now available to keep field techs out of harm’s way while optimizing online experiences, improving public safety and enhancing consumer satisfaction.

COVID-19 Usage Briefings

OpenVault analyzes COVID-19 impacts to broadband usage behavior 

COVID-19 Broadband Impact Tracker

See the tremendous weekly usage growth trends as the global pandemic has the world working and learning from home  

OVBI Q120 Webinar

The COVID-19 pandemic changed broadband usage patterns in substantial ways, perhaps permanently. Join OV’s latest complimentary webinar to better understand the implications of this shifting broadband usage behavior and to plan network performance capabilities accordingly.

Approach

About OpenVault

OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions.

Take a deep dive into Q1 data usage shift and its implications on network performance in OV's latest complimentary webinar.

Operators

Helping providers deliver faster speeds and better service to millions of subscribers

Continents

Aggregating global usage data around the world, from rural villages to urban cities 

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ARPU Growth

Optimizing revenue opportunities for the broadband line of business

Annual Incremental Revenue

Generating incremental revenue through deployment of OV solution portfolios

BROADBAND USE INCREASED 47% IN THE FIRST QUARTER

According to an OpenVault study in North America, the confinement produced by the coronavirus pandemic boosted broadband consumption, achieving the expected consumption for 2020 in a single quarter.


Issues And Help For Working At Home

With so many people working remotely this piece will look at the issues that some people are having with their remote communication services, some additional news on the impact of COVID-19 on storage and memory product production and then look at some developments in cloud storage and remote services that are helping workers remain productive at home.

COVID-19 Impact: Broadband Usage Jumps 47% in Q1, Nears YE2020 Expectations

Driven primarily by subscriber self-quarantines during March, average consumption at the end of 1Q20 jumped to 402.5 GB, an increase of 47% over the 1Q19 average of 273.5 GB and a 17% rise over the 344.0 GB in 4Q19.

US broadband usage starting to plateau – OpenVault

Broadband usage skyrocketed as millions of consumers stayed home to help slow the spread of COVID-19, but fresh data shows that this surge is starting to taper off.

Working From Home During Coronavirus Pandemic Hasn’t Broken Internet

Home internet and wireless connectivity in the U.S. have largely withstood unprecedented demands as more Americans work and learn remotely. Broadband and wireless service providers say traffic has jumped in residential areas at times of days when families would typically head to offices and schools.

OpenVault launches suite to remotely ID, resolve customer issues

With residential broadband usage soaring during the current health crisis, OpenVault has launched a new solutions suite that is designed to help service providers cope with two critical needs: maintaining subscribers’ satisfaction and reducing their face-to-face interactions with operators’ support staff.

Verizon sees almost 20% increase in web traffic in one week due to COVID-19

With a few more weeks of data on COVID-19's impact on broadband networks, we're starting to get measurable numbers related to the increased usage due to more telecommuters and students being home-bound.


Will COVID-19 Drive Data Center Memory Shortages?

With many people in the US restricted to their homes and working remotely, as well as watching streaming TV channels rather than socializing outside of their families, internet access has been increasing.  On March 19 OpenVault said they had data indicating that business hours broadband consumption has risen by more than 41% and that March is on track to outpace the previous monthly record.


COVID-19 Impact Driving Business Hours Broadband Consumption Up >41%

Business hours broadband consumption has risen by more than 41% and overall usage in March is on track to outpace the previous monthly record as the country adjusts to life with the COVID-19 coronavirus, according to OpenVault, a leading provider of technology solutions and industry analytics for broadband operators.

Netflix’s Biggest Bingers Get Hit With Higher Costs

Unlimited data plans for heavy users can double monthly expenses ~ 

James Wright never worried about staying under his data cap. Then he bought a 4K TV and started binge-watching Netflix in ultra high-definition. The picture quality was impressive, but it gobbled up so much bandwidth that his internet provider, Comcast Corp., warned that he had exceeded his monthly data limit and would need to pay more.

TESTIMONIALS

What People Are Saying

As a rapidly growing company in an ever-evolving industry, we look to invest in innovation and infrastructure to continue to provide our subscribers with a pioneering network and broadband speed, both nationally and abroad. OpenVault enables us to do so, not with just deep analytics but more importantly, real solutions.

Nicolas Shiacolas

CEO, Cablenet

The major difference between OpenVault and its competitors is the meaningful analytics that are provided to us on a consistent basis.  In fact, OpenVault provides different views of our data as compared to anonymous data sets in our space to illustrate the industry landscape.  No other vendor I know provides market intelligence in this way.

Alan Mayman

IT Director, Antietam Cable Television

A unique aspect to OpenVault’s offerings is the scalability of its product to grow as our base grows.  And with a flexible modular product pricing plan that supports this “buy as you grow/need,” OpenVault has responded to our market needs.

Tom Whitaker

Senior VP of Operations, Shentel

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