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How does OpenVault collect its data?

A CMTS measures downstream and upstream traffic for each subscriber cable modem it serves.  Downstream traffic flows from the Internet to the subscriber, and upstream traffic flows from the subscriber to the Internet. The CMTS periodically embeds the down and upstream counts in an Internet Protocol Detail Record (IPDR).  From the CMTS IPDRs are sent to OpenVault’s collectors that operate as a service on the Internet.  OpenVault then aggregates IPDRs and converts incremental traffic counts into hourly traffic data in the form of Meter Records.  If the ISP includes information about management, telephone, video, television services in the IPDR, then OpenVault will include it in the meter report.  OpenVault’s system updates the meter records every hour with a maximum of 3 hour delay from real-time.  Therefore, subscriber traffic events are shown within a maximum of 3 hours.  OpenVault aggregates meter records by hour, day and month.

How accurate is OpenVault’s data collection?

According to an independent audit conducted by NetForecast, a leading authority on Internet traffic and performance, the OpenVault subscriber usage meter is highly accurate to within plus or minus, 0.3 percent over the month and day, assuming proper CMTS operation.  To access the NetForecast report, please click here.

How difficult is OpenVault’s platform to integrate?

As a cloud-based platform, OpenVault’s technology does not require hardware and is flexible and easy to integrate into any system’s configuration.

How long does the deployment process take and what does it entail?

Since the technology doesn’t require any hardware integration, most implementations simply take only a few days. The Deployment process is simple and we’ll work directly with you, providing all the information you need based on the solution you’ve chosen.