OPENVAULT BOOSTS SALES CAPABILITIES IN NORTH AMERICAN MARKET

Adds Casey Davis as Sales Development Executive

Hoboken, NJ; July 15, 2019 – OpenVault, a global provider of industry analytics and technology solutions for broadband operators, today announced that telecommunications and software veteran Casey Davis has joined the company as North American Sales Development Executive. 

Davis will be responsible for helping cable and telecom service providers in the United States and Canada to harness OpenVault products and expertise to improve customer experience and proactively manage network performance issues while driving additional ARPU.  

“As our most recent OVBI report has shown, Internet-subscribers and power users are driving record consumption of broadband,” said Larry Foland, CXO of OpenVault. “Casey’s strong background in telecommunications along with her results-oriented approach will enable her to assist operators as they utilize the OpenVault tools and solutions to manage that growth and create packages that optimize customer satisfaction and boost revenues.”

As one of the industry’s top broadband analytics and solution providers, OpenVault offers services and products that are designed to help operators not only more effectively manage their networks, but actually optimize the revenue opportunities that data growth presents. 

About OpenVault 

OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

For media inquiries, please contact: Paul Schneider at pspr@att.net or +1-215-817-4384

OPENVAULT TO ANGACOM: BROADBAND USAGE KNOWLEDGE IS POWER

Presentation, exhibit to highlight proven links between network data and business success

Hoboken, NJ; May 28, 2019 – OpenVault, a global provider of industry analytics and technology solutions for broadband operators, will leverage thought leadership and exhibition opportunities at ANGACOM next week to highlight how network data and WiFi insights can help broadband operators drive new revenue, reduce costs and improve subscriber satisfaction.

OpenVault’s multi-faceted presence during the June 4-6 event in Cologne, Germany will include a presentation by Mark Trudeau, the company’s founder and CEO, as part of the Network Maintenance, Management and Monetization panel (Tuesday, June 4; 1:00 – 2:15 p.m. CET), as well as an ongoing exhibit at Stand 7.H9 of OpenVault solutions that are improving operator ROI and customer experiences. The exhibit will include OpenVault’s ACS WiFi Insider, a new product that significantly increases visibility into the connected devices on in-home WiFi networks.

Speaking on the topic of “Converting Network Data into Business Opportunities,” Trudeau will discuss how increased visibility into traffic patterns can help operators achieve business goals of reduced expenses, increased customer satisfaction and incremental revenue opportunities. Trudeau will point out that data collected from existing network and other BSS/OSS resources can provide operators with insights into network congestion, device topology and service issues within the home, and mismatches between customers’ service plans and their specific bandwidth requirements.

“As broadband usage continues to grow by double-digit percentages, knowledge really is power,” said Trudeau. “By gaining a holistic view of subscriber data consumption behavior, connected devices and network congestion areas, operators often can zero in and resolve bottlenecks within the network or on the customer premises without the expense of truck rolls or on-site support. We’re looking forward to sharing the benefits of our real-world experiences that can prepare the industry for the future, and to taking strategic steps in Europe that will grow OpenVault’s product portfolio and market footprint in the months ahead.”

ANGACOM is Europe’s leading business platform for broadband operators and content providers. With more than 21,000 participants from scores of countries, the event brings together network operators, vendors, content providers, service providers, consultants, authorities and other organizations of the telecommunications and media industry.

About OpenVault

OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

For media inquiries, please contact: Paul Schneider at pspr@att.net or +1-215-817-4384; Kristen Nihamin at knihamin@openvault.com or +1-917-509-9028.

OPENVAULT RAMPS UP PRESENCE IN LATAM TO MEET GROWING DEMAND

Market expert Max Padro named director of sales to expand company’s Americas reach

Hoboken, NJ; May 7, 2019 – OpenVault, a global provider of industry analytics and technology solutions for broadband operators, announced today it has strengthened its Americas presence with the appointment of Max Padro as Director of Sales for Latin America and the Caribbean.

Padro, whose 20-plus year career includes extensive work in building successful sales and support teams throughout the CALA region, will be responsible for building on OpenVault’s successful deployment with Grupo TVCable in Ecuador. He will work in conjunction with George Kassas, founder and CEO of Bireme Systems, who serves as an advisor to OpenVault with a managerial oversight over the Latin America and the Middle East – Northern Africa markets.

“The Grupo TVCable launch has created significant interest in OpenVault’s ability to help customers reduce costs, generate revenue and increase subscriber satisfaction,” said Kassas. “Max’s sales and business development experience and his deep knowledge of the region will be instrumental in delivering the OpenVault brand and value proposition to a wider range of CALA customers.”

With Lucent Technologies, Padro led the planning team that developed strategies and business plans that powered Lucent’s peak CALA market growth of $2 billion. As vice president, Latin America and the Caribbean with Mahindra Comviva, he achieved more than 17X sales growth within the region.  Most recently with Nuance Communications, Padro also was director of Nokia’s Latin America channel partners program and previously had worked with Cedar Point Communications and other organizations.

As one of the industry’s top broadband analytics and solution providers, OpenVault offers services and products that are designed to help operators not only more effectively manage their networks, but actually optimize the revenue opportunities that data growth presents.

About OpenVault

OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

For media inquiries, please contact: Paul Schneider at pspr@att.net or +1-215-817-4384; Kristen Nihamin at knihamin@openvault.com or +1-917-509-9028

TRAFFIC EXCLUSION: A New Value-Added to Attract and Retain Viewers

As streaming video consumption continues to reach new highs and emerging tech-driven experiences transform the way consumers play, watch and interact with video in particular, the parallel demand for bandwidth continues to rise exponentially as well. This compound shift has far-reaching implications not only for the users, but more notably, for the operators that provide the broadband network and bandwidth power as well as the entire broadband ecosystem.

As OpenVault observed in its 2018 year-end data report, both average and median data usage increased significantly when compared with year-end 2017 statistics. Importantly, the rate of growth for median usage continued to far exceed the growth rate for average usage, indicating that consumption is growing across service providers’ entire subscriber bases, rather than only among heavy users. Furthermore, OpenVault’s analysis from the first quarter of 2019 (1Q19), reveals the changing nature and definition of a “power user.” In fact, these broadband subscribers consume much higher amounts of bandwidth per month than the average subscriber with observations that power users of today consume close to 400% more bandwidth than did power users from just several years ago.

In order to keep up with the increase in demand of these users’ connected devices, streaming services and broadband speeds, service providers need an alternative to infrastructure upgrades, including revisiting their acceptable use policies. For instance, Usage-Based Billing (UBB) is among one of the most effective tools the industry has in managing consumption and reducing the need for massive capital expenditures. However, UBB is often misconstrued as having a negative impact on subscribers, rather than as a tool to help right-size them to appropriate tiers. Alternatively, traffic exclusion is a viable model that operators are beginning to explore in order to soften the effects of UBB and to provide subscribers with access to content that will not further impact their wallets.

Building on the proven success of unlimited streaming packages of services such as Netflix and Amazon Prime Video to wireless customers, traffic exclusion enables service and content providers to create and deliver similar unlimited packages. By creating alliances in which streaming services are not counted against service provider bandwidth consumption enables a variety of benefits for the streaming industry, most notably:
Access to the vast service footprints of cable and telecom providers;
Potential gains in viewership; and
The ability to drive viewership through co-marketing opportunities.

OpenVault customers have successfully deployed traffic exclusion and have realized great success. In fact, Tom Williams, vice president, engineering and technology for Schurz Communications, will join OpenVault CEO Mark Trudeau to discuss how traffic exclusion partnerships between broadband operators and content providers can drive viewing and revenue at Streaming Media East in New York City on May 8, 2019.

GRUPO TV CABLE, OPENVAULT INK LONG-TERM DEAL TO BOOST BROADBAND EXPERIENCES IN ECUADOR

Cloud-based solutions to optimize performance and UX

Hoboken, NJ; February 19, 2019 – OpenVault, a global provider of industry analytics and technology solutions for broadband operators, today announced a major step forward in its Latin American market expansion with the signing of a long-term agreement with Ecuador’s largest cable operator, Grupo TVCable.

Under the agreement, Grupo TVCable will roll out OpenVault’s cloud-based solutions to its more than 35 CMTSs throughout Ecuador. Grupo TVCable, which provides direct-to-home (DTH), fixed telephony, cable and broadband services, previously completed a successful multifaceted technical trial that validated the capabilities of OpenVault products and solutions.  

“As the importance of broadband has increased, Grupo TVCable is committed to providing high-quality customer experiences and optimal service now and in the future,” said Jorge Schwartz, CEO of Grupo TVCable. “This long-term relationship will enable us to use OpenVault’s intelligent technology to deliver innovative products, packages and experiences today, and to ensure continued progress for our nationwide network and service.”

The new agreement will enable Grupo TVCable to improve user experiences and satisfaction through the use of two products: an Operations & Analytics module that provides insights into usage patterns and creation of more intuitive packages and more flexible business models, and a Policy Manager that can improve management of network congestion in real-time and reduce strain on network infrastructure. Bireme Systems, a consulting firm specializing in the Latin American telecommunications market, assisted OpenVault and Grupo TVCable in negotiating the agreement.

“Grupo TVCable is leading the way in Latin America for proactively anticipating subscribers’ usage needs and network capabilities and delivering service quality that can drive customer satisfaction and retention,” said Josh Barstow, executive vice president of Corporate Strategy and Business Development for OpenVault.  “They are writing the roadmap for industry-best practices with network management and visibility into broadband usage patterns, which can drive new revenue opportunities and business success.”

“Operators throughout the Latin American market are connecting the dots between effective broadband management and subscriber satisfaction,” said George Kassas, founder and CEO of Bireme Systems.  “We anticipate that this deployment with Grupo TVCable will show how OpenVault solutions can help operators optimize subscriber experiences and drive business success.”

About OpenVault

OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

About Grupo TVCable

Grupo TVCable is the leading private multimedia provider in Ecuador offering pay-TV, broadband and fixed voice services throughout the country serving 12 metropolitan areas, including the major cities of Quito, Guayaquil and Cuenca.  TV Cable was founded in 1988, providing pay TV services only according to the regulatory situation prevailing in that time and increasing all additional services with latest technologies since then. Today, Grupo TVCable is the largest private multimedia operator in Ecuador offering triple play services.

For media inquiries, please contact: Paul Schneider at pspr@att.net or +1-215-817-4384; Kristen Nihamin at knihamin@openvault.com or +1-917-509-9028