CYPRUS’ CABLENET EXPANDS RELATIONSHIP WITH OPENVAULT Fast-Growing Mediterranean Operator Invests in Solutions to Improve Customer Experience

Hoboken, NJ; September 6, 2018 – Cablenet, one of the fastest growing privately-held telecommunications companies in the Mediterranean, is using solutions from OpenVault to ensure alignment of customer usage with optimal bandwidth packages and to enable direct communication with subscribers.

Cablenet will use OpenVault’s CommsPlus and Rating & Charging modules to significantly improve user experiences by adopting a communication notification system and a usage management tool. CommsPlus provides Cablenet customer service representatives and subscribers with critical subscriber usage details as well as automated E-mail notification to subscribers when they approach/cross thresholds. The Rating & Charging module enables Cablenet to perform Usage Based Billing rating; manage quotas and subscriber HSD usage; deploy flexible service product/packages; and ultimately, provide optimal bandwidth service for both average and power-users alike.

The agreement is the latest stage in a multiyear relationship between Cablenet and OpenVault, a leading provider of industry analytics and technology solutions for broadband operators, and part of an expanding OpenVault presence in Europe.

“As one of the region’s leading providers of telecommunications services, Cablenet is committed to investing in technology and infrastructure to offer the fastest, most innovative and cost-effective subscriber experience available,” states Nicolas Shiacolas, Cablenet CEO. “By extending our relationship with OpenVault, we illustrate this commitment to innovation and continue to set industry standards throughout Europe in speed, affordability and customer satisfaction.”

Mark Trudeau, OpenVault’s founder and CEO adds, “Cablenet is a true industry pioneer that is committed to providing its subscribers with the latest and most innovative solutions available in a rapidly evolving landscape. With the adoption of OpenVault’s CommsPlus and Rating & Charging modules, Cablenet sets the bar for European providers not only to optimize market opportunities but to proactively anticipate subscribers’ usage needs and network capabilities.”

About Cablenet

A leading and contemporary organisation, Cablenet is the only completely independent telecommunications provider in Cyprus, with its own network, new generation infrastructure, specialised workforce and a fully integrated support system for high performance level services in the telecommunications sector: integrated broadband services, premises connectivity services on both local and international levels, fixed telephony services and of course cloud services and hosting services. Cablenet has Points of Presence in all cities around Cyprus, interconnected with multiple rings for seamless performance, as well as equipment and backup systems for high availability. Abroad, Cablenet is interconnected with high international bandwidth via multiple submarine cable systems to international points in London, Frankfurt, Marseille and Athens that are fully interconnected with each other, with high bandwidth terrestrial fiber optic circuits, thus ensuring maximum backup of its international MPLS network.

About OpenVault

OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

For media inquiries, please contact: Paul Schneider at pspr@att.net or +1.215.817.4384

Kristen Nihamin at knihamin@openvault.com or 917-509-9028

OPENVAULT DATA SHOWS >30% Y-O-Y GROWTH IN BROADBAND USAGE, SIGNIFICANT IMPACT OF USAGE-BASED BROADBAND

HOBOKEN, NJ (August 19, 2018) – Household broadband usage growth continues to grow at an annual rate of more than 30%, but Usage Based Billing can enable cable telecommunications providers to reduce associated strain on their networks and generate incremental revenues, according to year-over-year comparisons of Q2 2018 data by OpenVault, a leading provider of industry analytics and technology solutions for broadband operators.

According to OpenVault, average usage per household as of June 30, 2018 was 226.4GB, up slightly from Q1 2018. When compared with results from June 30, 2017, OpenVault data showed:

  • Year over year average usage growth of 31.3%, from 172.4GB/HH to 226.4GB/HH;
  • Year over year median usage growth of 37.4%, from 88GB/HH to more than 116.4GB/HH; and
  • Year over year growth in Power Users (i.e. HH using >1TB) of more than 100%, from 1.2% of HHs to 2.5%.

In addition, OpenVault’s analysis has identified usage-based billing as a factor in curbing usage growth and strain on networks, opening the door to significant operator revenue growth while potentially enabling avoidance of capex required to keep up with demand. By comparing operators offering usage-based billing (UBB) with those that offer flat-rate (Non-UBB) pricing, OpenVault found that:

  • 12.2% higher average usage per HH for Non-UBB operators (241.9GB/HH) in June 2018, versus 215.6GB for UBB operators;
  • 34% greater year-over-year usage growth by Non-UBB customers (36.6%), versus 27.3% for UBB customers, for the 12 months ended June 30, 2018; and
  • 55% greater Power User usage exceeding 1TB by Non-UBB customers (3.1%), versus 2.0% for UBB customers.

About OpenVault

OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

For media inquiries, please contact:

Kristen Nihamin at knihamin@openvault.com or 917-509-9028

Paul Schneider at pspr@att.net or 215-817-4384

UNITED STATES OUTPACING EUROPE IN KEY BROADBAND GROWTH METRICS, ACCORDING TO LATEST DATA FROM OPENVAULT

HOBOKEN, NJ (August 19, 2018) – Average broadband usage in Europe is growing at a significantly slower pace than in the United States, according to year-over-year comparisons of Q2 2018 data by OpenVault, a leading provider of industry analytics and technology solutions for broadband operators.

According to OpenVault, average cable broadband usage per household in Europe grew at a rate of 19.5% during the 12 months ended June 30, 2018, compared to an average of 31% in the United States during the same time period. Moreover, Europe’s .46% percentage of Power Users – households using greater than 1TB per month – is less than one-fifth of the 2.5% percentage of Power Users in the United States.

Globally, OpenVault finds that household broadband usage growth continues to grow at an annual rate of more than 30%, but Usage Based Billing can enable cable telecommunications providers to reduce associated strain on their networks and generate incremental revenues. OpenVault notes that average usage per household as of June 30, 2018 was 226.4GB, up slightly from Q1 2018. When compared with results from June 30, 2017, OpenVault data showed:

  • Year over year average usage growth of 31.3%, from 172.4GB/HH to 226.4GB/HH;
  • Year over year median usage growth of 37.4%, from 88GB/HH to more than 116.4GB/HH; and
  • Year over year growth in Power Users (i.e. HH using >1TB) of more than 100%, from 1.2% of HHs to 2.5%.

In addition, OpenVault’s analysis has identified usage-based billing as a factor in curbing usage growth and strain on networks, opening the door to significant operator revenue growth while potentially enabling avoidance of capex required to keep up with demand. By comparing operators offering usage-based billing (UBB) with those that offer flat-rate (Non-UBB) pricing, OpenVault found that:

  • 12.2% higher average usage per HH for Non-UBB operators (241.9GB/HH) in June 2018, versus 215.6GB for UBB operators;
  • 34% greater year-over-year usage growth by Non-UBB customers (36.6%), versus 27.3% for UBB customers, for the 12 months ended June 30, 2018; and
  • 55% greater Power User usage exceeding 1TB by Non-UBB customers (3.1%), versus 2.0% for UBB customers.

About OpenVault

OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

For media inquiries, please contact:

Kristen Nihamin at knihamin@openvault.com or 917-509-9028

Paul Schneider at pspr@att.net or 215-817-4384

OPENVAULT TO UNVEIL LATEST TECHNOLOGIES AT THE INDEPENDENT SHOW

New Solutions to Address Data Usage Growth and Revenue Optimization

 

Hoboken, NJ; July 19, 2018 –A leading provider of industry analytics and technology solutions for broadband operators, OpenVault will be announcing its newest technologies at the upcoming NCTC The Independent Show in Anaheim, CA. These latest technologies leverage the various data sets OpenVault collects and analyzes with solutions for operators to identify and actualize subscribers’ growing usage behaviors. This lineup includes the Revenue Accelerator, a new tool that provides operators with the ammunition they need to right-size their subscriber broadband products and optimize revenues.

Mark Trudeau, OpenVault’s founder and CEO states, “The Revenue Accelerator takes the guesswork out of proactive upgrade campaigns. By using the most accurate and broad set of data available, blind sales calls are replaced by intelligent leads to micro-target prime upgrade candidates. This is a game changer for driving incremental revenues and providing subscribers with an optimal quality of experience.”

Subscriber data usage consumption trends clearly indicate that both power users and average users will continue to consume tremendous amounts of data, with a forecast of 50 percent of subscribers using more than 250GB per month by the end of 2020. At this unprecedented point in the marketplace, broadband providers have many opportunities to monetize this growth with innovative approaches to optimize profit and growth.

As one of the industry’s top broadband analytics and solution providers, OpenVault provides three key benefits, OpenVault enables: aggregation of the most up-to-date data from millions of subscribers worldwide; optimization of the revenue opportunities that the industry’s data growth presents; and accurate and proactive management of network congestion and usage inequalities.

Trudeau continues, “OpenVault’s latest products, which leverage our years of experience collecting and analyzing broadband data usage behavior, are helping operators understand their subscribers’ growing usage and needs and enabling them to optimize market opportunities at an extremely critical time.”

OpenVault customer Brian Lynch, senior vice president of Schurz Communications, Inc. states, “We’ve partnered with OpenVault for several years now and they continue to release innovative products that have truly impacted our bottom line while also assisting us in providing a more efficient and superior service to our subscribers.”

About OpenVault

OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

For media inquiries, please contact:

Paul Schneider at pspr@att.net or +1-215-817-4384

Kristen Nihamin at knihamin@openvault.com or +1-917-509-9028

FIDELITY COMMUNICATIONS EXPANDS OPENVAULT PLATFORM – Investing in solutions to help enhance customer experience

Wayne, NJ; June 4, 2018 – As a market leader in delivering innovative technologies that increase opportunities and support growth in the communities they serve, Fidelity Communications provides cable, phone and internet, residential and business services in the greater Arkansas, Louisiana, Missouri, Oklahoma and Texas areas. In an effort to continue providing both new and existing customers with a seamless online experience, Fidelity recently extended its service contract with OpenVault, a leading provider of broadband management
and industry analytics that specializes in data usage analysis and cost-efficient, cloud-based solutions for broadband operators. By adding OpenVault’s Comms Plus and Marketing Dashboard modules, Fidelity is better positioned to help increase connectivity, higher-quality communications, and fewer and shorter wait times for download and streaming services.

“After much success using OpenVault’s Operations & Analytics module, we are excited to add more robust solutions in order to continue providing an optimal customer experience,” states Jarrod Head, Fidelity’s Vice President of Engineering & Technical Operations. He adds that, “Fidelity is committed to offering our customers innovative technologies, faster speeds and the best user experience available. These new OpenVault tools will help us to accomplish this goal by improving subscriber notification and ultimately, customer care.”

Mark Trudeau, OpenVault’s founder and CEO states, “We’re thrilled to extend and expand our relationship with Fidelity Communications. We strive to provide innovative solutions to help our operator customers succeed in a rapidly evolving and competitive marketplace. We are proud to serve Fidelity Communications and look forward to continuing our partnership.”

About Fidelity Communications
As a privately owned and operated telecommunications and technology operator for more than 75 years, Fidelity Communications Co. has expanded its service territory and offerings and has also contributed to the communities it serves. Today Fidelity provides Internet, Cable TV and local phone service to residents and businesses in Arkansas, Louisiana, Missouri, Oklahoma and Texas. For more information, please visit fidelitycommunications.com.

About OpenVault
OpenVault’s solution suite is used by over 150 broadband providers on 4 continents, tracking data usage consumption levels for millions of subscribers and helping broadband providers better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

For media inquiries, please contact:
Danica LaFaire at Danica.LaFaire@fidelitycommunications.com or 573-468-1246
Kristen Nihamin at knihamin@openvault.com or 917-509-9028